CLIENT

XILO. San Diego, CA, USA

OUR CONTRIBUTION

Web App Design

Design System

Usability Testing

Marketing Website Design

Webflow Development

TIME LINE

Apr 2020

Ongoing

$6M

RESULTS

$6 million raised in Seed round

Xilo.io

We started our work with XILO by redesigning their flagship product

XILO Customer Forms that had leads us to a long-term collaboration. Since then, we had improved all their products – Dashboard, Agent intake forms, and marketing website. With new improved products XILO team raised $2m in seed round and started their product growth path.

Customer Forms

Our product strategy for Forms based on the main insights we got from user and market research – getting a quote for insurance is not repeated very often. We decided to turn tedious insurance forms into a step-by-step flow that looks more like a conversation. This way, users will concentrate on one question at a time, and overall, these tasks will be much easier if we compare them to have all on one page.

Usability Testing

Right after our first iteration, we conducted a series of Usability testings for our new designs. We prepared hypotheses that we wanted to test, created testing scenarios, created hi-fi prototypes using Protopie (one for Desktop version and another for Mobile), recruited users who match our criteria, and conducted usability testing. It helped us discover few usability issues that we fixed right away. Only in one week, we managed to improve our designs and get feedback from real users before going to the development.

Design System

To make the platform brand consistent across three different products and marketing website, we created a design system that makes all designs compatible. Having this design language for XILO means that all future products and features are going to be consistent.

200+

Components

400+

Illustration

8px

Grid System

Backoffice System To Create Forms, Workflows And Manage Sales

The main bottleneck for XILO growth was a manual setup for new clients. So remove it, we designed a brand new form builder and improved the dashboard that makes it easy to create a new intake form, setup workflow automation, or map data into CRM.

Automation workflows

Our team designed a workflow builder to provide insurance agencies with the necessary tools for automating their operations, communications, and policy renewals. All from scratch with a power of iterations and prototyping.